Temporary staffing agencies provide a short-term workforce that consists of skilled workers available at a moment’s notice. They cannot afford losses occurring due to issues of negligence on the part of workers, or injuries or other occurrences that might affect their ability to provide employees to their clients, which is why staffing companies carry temporary staffing insurance at all times.
There are many factors that can affect a staffing company’s success, including employee work ethics, negative reviews that affect the staffing company’s reputation, and competition. A review of these factors can show how a successful temp agency can endure any and all work-related issues.
Hiring the right people
The key is to build a strong team of employees that can be depended upon to fulfill their obligations, regardless of the length of the assignment. Employees failing to arrive on the job site on time can have a negative impact on the organization. Temporary staffing agencies try to attract employees with a strong work ethic. This is most evident during the interview process.
A temporary staffing company is only as good as the employees it sends to its clients. If a difficult employee creates a situation on a job site that is cause for concern, prompt and professional attention to the situation is the best way to protect the staffing agency’s reputation.
Ethics are a vital commodity
It is a staffing company’s legal and ethical responsibility to meet all Equal Employment Opportunity Commission (EEOC) requirements. Some clients may have unethical requests, such as not hiring disabled employees or not giving minority workers equal opportunities. It is always best to leave these types of clients to the competition. Why risk having to defend unethical practices and possibly increase the cost of temporary staffing insurance?
Competition can be fierce
A common strategy some staffing agencies might use is significant underbidding on jobs. While there may be the occasional client that feels negotiating a lower-than-standard fee is worthwhile due to the volume of business they receive, this practice should be avoided as it lowers the profit margins throughout the entire market. Setting minimum fees and standing by that price may cost a staffing company a few of the lower paying clients, but the clients that are willing to pay a reasonable fee are the type of companies that staffing agencies should strive to attract.